Transportation Service Directory
Ozaukee & Washington Counties
262-977-4441
This guide of transportation services is designed to help residents of Ozaukee and Washington Counties locate transportation options that best suit their needs.
The information in this directory is provided as a community service and does not constitute an endorsement of any of the providers listed. The intent is to provide Washington and Ozaukee County residents with detailed information about available transportation services in the area.
Please note that the information provided in this guide is subject to change, and may not be inclusive of every option. Transportation providers are encouraged to contact the Mobililty Manager of Washington County at 262-977-4441 with corrections and additions.
Si Usted necesita interpretación para los servicios en este directorio, por favor llame a Casa Guadalupe Education Center al 262-306-2900.
Mobility Management Programs
262-977-4441
The Mobility Management Programs of Washington and Ozaukee counties seek to engage in the actions needed to make a positive change in the present day and future of transportation for at-risk populations.
In alignment with recommendations in SEWRPC’s Public Transit Human Services Transportation Coordination Plan, the Mobility Management Programs of Washington and Ozaukee counties coordinate efforts of communication, information sharing, and planning to most effectively use existing transportation services to meet the needs of seniors,
adults with disabilities and people with low incomes and brings innovative new practices to the community.
Mobility Managers assist at-risk populations in overcoming transportation barriers by empowering individuals with information to use public transit and specialized transportation, increasing collaboration between transportation providers to provide more comprehensive service, developing solutions, and engaging seniors, adults with disabilities and people with low incomes as advocates in the effort to improve transportation.
A
Advanced Transportation
11518 N Port Washington Rd Ste 203
Mequon, WI 53092
(414) 399-0807
Area Served by County
Ozaukee, Milwaukee, Waukesha, Racine
Hours of Service
Monday-Saturday: 4am – 6pm
Fare Structure
Call for Rates
Advance Notice Required
72 hours preferred
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes; Bariatric Capable
American Transit Team
12605 W North Ave Ste 270
Brookfield, WI 53005
(262)222-2989
Area Served by County
Washington, Ozaukee, Waukesha, Dane, Rock, Racine, Kenosha
Hours of Service
Monday-Saturday: 6am – 6pm
Fare Structure
Call for Rates
Advance Notice Required
72 Hours Preferred
Level of Service
Door-thru-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes, Gurney, Stretcher, Bariatric, Power lifts
Away We Go Transport
2849 S Heritage Rd
Port Washington, WI 53074
(262)268-1554
Area Served by County
Washington, Ozaukee, Waukesha, Racine, Kenosha, Fond du Lac, Sheboygan, Milwaukee
Hours of Service
Monday-Friday: 6am – 6pm
Fare Structure
Call for Rates
Advance Notice Required
48 Hours
Level of Service
Door-to-Door
Rider Eligibility
Any, specialize in helping severely disabled
Service Priorities
Medical
Wheelchair Accessibility
Yes
Airport & Beyond
Brookfield, WI
(262) 613-3670
Areas Served
Southeastern WI
Hours of Service
Dispatch: Monday – Saturday 7am – 9 pm
24/7 service
Fare Structure
Call for Rates
Advance Notice Required
None
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Any
Wheelchair Accessibility
No
American MedTrans
646 South 2nd Street
Milwaukee, Wisconsin 53204-1615
(414) 274-3000
amtwi.com/
Area Served by County
Ozaukee, Milwaukee, Waukesha, Washington
Hours of Service
Monday-Friday: 6am – 6pm
Fare Structure
Call for Rates
Advance Notice Required
24 Hours
Level of Service
Curb-to-Curb
Door-to-Door available upon request
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes
A-N-T Enterprises
5910 77th Street
Kenosha, WI 53142
(262) 764-3441
Area Served
Wisconsin- Book Online available
Hours of Service
Monday-Friday: 5am – 7pm
Fare Structure
Call for rates
Advance Notice Required
24 hours preferred
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes
A & A Transportation
Mequon
(414) 687-6600
Areas Served
Ozaukee
Hours of Service
Monday – Friday 6am – 5 pm
Fare Structure
Call for Rates
Advance Notice Required
Minimum 24-hour notice
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
No
American Cancer Society Road to Recovery
N19W24350 Riverwood Drive
Pewaukee, WI 53072
(800) 227-2345
www.cancer.org
SERVICES SUSPENDED, They are unsure when volunteer services will resume. May provide financial support for trip cost.
Area Served
State of Wisconsin
Hours of Service
Monday-Friday: depends on availability of volunteer driver
Fare Structure
Free to cancer patients in current treatment
Advance Notice Required
3 days advanced notice
Level of Service
Curb to Curb
Rider Eligibility
Must be in current treatment
Must be ambulatory
Must be able to get in and out of a vehicle unassisted
Service Priorities
Medical rides to and from cancer treatment appointments
Wheelchair Accessibility
No
C
Carter's Transportation Service
823 N 2nd St #7
Milwaukee, WI 53203
(414) 202-7465
Area Served by County
Washington, Ozaukee, Waukesha, Racine, Kenosha, Fond du Lac, Sheboygan, Milwaukee
Hours of Service
Monday-Saturday: 4am – 6pm
Fare Structure
Call for Rates
Advance Notice Required
48 Hours
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes
City Wide Transit
3707 N Richards St
Milwaukee, WI 53212
(414) 409-7766
Areas Served
Southeastern WI
Hours of Service
Monday – Friday: 7am – 5pm
Fare Structure
Call for Rates
Advance Notice Required
48 hours
Service Level
Door-through-door, non-medical
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes, Bariatric capable
ComForCare Homecare
W218N17485 Delaney Ct.
Jackson, WI 53037 (262) 674-1515
www.comforcare.com/wisconsin/west-bend
Area Served
Washington and Ozaukee Counties
Hours of Service
24 hours a day, 7 days a week
by appointment only
Fare Structure
Call for rates
Advance Notice Required
3 days advanced notice required
Level of Service
Door to door. Caregiver can accompany if needed
Rider Eligibility
Must be able to get in and out of a vehicle with minimal assistance
Service Priorities
Medical Appointments, Errands and shopping
Wheelchair Accessibility
No
CEMS
W Ripley Ave
Wauwatosa, WI 53226
(262) 364-4850
facebook.com/cemsambulette/
Areas Served
Southeastern WI and Out of State
Hours of Service
24 hours, 7days, 365 days a year
Fare Structure
Call for Rates
Advance Notice Required
None, 48 hours preferred
Service Level
Door-through-door, non-medical
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes, BLS capable, Stretcher & Bariatric capable, Oxygen, Deployable Ramp
Comfort Transport
W238N1645 Rockwood Dr Ste H
Waukesha, WI 53188
(262) 446-9810
https://comfort-transport.com/About_Us.html
Area Served
Washington County, Waukesha County
Hours of Service
Monday-Friday: 6am – 5pm
Fare Structure
Call for rates
Advance Notice Required
24 hours
Level of Service
Door-to-Door
Rider Eligibility
No heavy lifting, will provide minor assistance
Service Priorities
Medical
Wheelchair Accessibility
Yes
D
Disabled American Veterans
5000 W National Ave.
Milwaukee, WI 53295
(262) 719-7233
www.dav-wi.org
Area Served
Waukesha, Washington
Hours of Service
Contact Monday-Friday: 7am -2pm
Fare Structure
Free
Advance Notice Required
2 weeks advance notice
Level of Service
Curb to Curb
Rider Eligibility
Must be a Veteran
Must be able to transfer independently
Must be ready to leave VA by 1:50 pm
No Oxygen Tanks
Dr. must write order for an escort
Service Priorities
Rides to the VA for a scheduled appointment
G
Germantown Senior Van Service
W16N11960 Park Avenue
Germantown, WI 53022
(262) 250-4712
www.village.germantown.wi.us/280/Transportation
Areas Served
Trip must start in the Village of Germantown
Hours of Service
Monday – Friday 9am – 2:30pm
Monday – Friday, make reservations 8am – 4pm
Fare Structure
Is based on miles travelled- call for rates
Eligibility
55 and older
Advance Notice Required
24-hour notice is required to reserve a ride.
Make reservations Monday through Friday, 8 am to 4 pm.
Level of Service
Door -to- Door
Rider Eligibility
55 and older resident of Germantown
Service Priorities
All
Wheelchair Accessibility
Yes
H
Hartford City Taxi Service
Hartford, WI 53027
(262) 673-8223
ci.hartford.wi.us/237/Hartford-City-Taxi
Areas Served
City of Hartford City +1 mile outside the city limits, the Aurora Health Center in Slinger and up to 10 miles into Dodge County
Hours of Service
June- August
Monday – Friday 6am – 8pm
Other months
Monday – Friday 6am – 9pm
Saturday 8am – 8pm
Sunday 9am – 4pm
Fare Structure
$3.75, under 3 free
$3.50 Seniors, person with disability
$3.50 – Taxi card or Ticket
Additional $1.25 per mile out of city
The Medical Center Foundation of Hartford subsidizes $2 of the fare’s cost for rides to/from some Aurora Medical facilities in Hartford and Slinger.
Eligibility
City of Hartford Resident or Resident up to 10 miles into Dodge County
Advance Notice Required
Immediate service as available, at least 5 days for Special Trips
Level of Service
Curb to Curb
Rider Eligibility
City of Hartford + one mile and 10 miles into Dodge County
Service Priorities
All, Special Trips to go to Airport, Amtrak or Greyhound Station in Milwaukee (Call for rates)
Wheelchair Accessibility
Yes, Standard- size Wheelchair
Wheelchair passengers should make arrangements for someone to assist them to/from the curb.
I
Interfaith Caregivers of Ozaukee County
2360 Dakota Dr
Grafton, WI 53024
(262) 376-5362
interfaithozaukee.org
Area Served
Ozaukee County residents, will travel out of county
Hours of Service
Monday –Thursday: 9:00am -3:00pm
Fare Structure
Volunteer drivers, donations are appreciated
Advance Notice Required
Service is on a first come, first served basis
Level of Service
Door-thru-Door
Rider Eligibility
Must live in Ozaukee County, and be a client 60 or older
Service Priorities
Medical appointments
Grocery shopping & Errands
Wheelchair Accessibility
Yes
In-Time Transit
2977 N 36TH ST
MILWAUKEE, WI 53210
(262) 394-1256
Areas Served
Southeastern WI
Hours of Service
Monday – Friday 7am – 5 pm
Fare Structure
Call for Rates
Advance Notice Required
48 hour notice
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
no
Interfaith Caregivers of Washington County
2374A W Washington Street
West Bend, WI 53095
(262) 365-0902
interfaithwashco.org
Area Served
Within 50 miles of starting point in Washington County, including Froedtert and the VA
Hours of Service
Monday-Friday: 8:00am-5:00pm, as drivers are available
Office hours, Monday – Friday 9am – 1pm
Fare Structure
Volunteer drivers, donations are appreciated
Advance Notice Required
Service is on a first-come, first-served basis with at least ten business days of notice
Level of Service
Door-to-Door
Rider Eligibility
Must live in Washington County, be a client 60 or older and be able to transfer independently
Service Priorities
Medical appointments (first priority)
Grocery shopping
Exercise/Wellness
Senior Centers
Wheelchair Accessibility
Yes
L
Lifestar Emergency Medical Services
279 S 17th Ave., Ste 8
PO Box 113 West Bend, WI 53095
Paratransit (262) 338-9798
Ambulance (262) 335-9950
https://lifestar-ems.com/
Area Served
Washington County, Ozaukee County, Milwaukee County, Fond du Lac County, Sheboygan County
Hours of Service
Monday-Friday: 6am – 6pm
Saturday & Sunday as available
Fare Structure
Call for rates
Talk with caseworker before arranging ride if on Medicaid
Advance Notice Required
Up to one month in advance, same day if available
Level of Service
Door-to-Door and Door-thru-Door
Service Priorities
Medical
Wheelchair Accessibility
Yes, Bariatric capabilities, Lift assist stretcher capabilities
M
Medical Center Foundation of Hartford
1032 East Sumner Street
Hartford, WI 53027
(262) 670-7568
mcfhartford.org
Area Served
Some Aurora facilities, the Albrecht Free Clinic in West Bend and the Tamarack Adult Day Services in Hartford
Hours of Service
Call to reserve:
Washington County Shared Ride Taxi (262) 338-2908
Hartford City Taxi Service (262) 673-8223
Fare Structure
Cost of fare is subsidized – see fees of
transportation providers
Rides to/from Albrecht Free clinic are free from Hartford and Slinger
Advance Notice Required
Per the transportation providers’ guidelines
Rider Eligibility
Destination must be one listed
Service Priorities
Specific Locations
Wheelchair Accessibility
See Washington County Shared Ride Taxi
or Hartford City Taxi Service
Mobility Management Program (MMP)
West Bend, WI
(262) 977-4441
rides4wc.com
Area Served
Washington County Residents
Service Priorities
Low-income, seniors or persons with disabilities
The MMP strives to fill the gaps in transportation services when there are no options. Call if you are struggling to see how we can help.
Food Delivery –The MMP coordinates volunteers from the ADRC and Kettlebrook Church in collaboration with the Full Shelf Food Pantry to deliver groceries. Individuals who do not have a way to get to the food pantry or whose physical disability makes it impossible to get groceries into their home may call in for a monthly supply of groceries. And in collaboration with area clinics and hospitals and non-profits, individuals released from a hospital stay or quarantined may request delivery as well.
Pilot-Cross-County medical transportation– As identified in the 2019 survey, The MMP created a pilot program in collaboration with the County, Interfaith Caregivers, and a private transportation provider to provide discounted cross-county transportation to medical appointments. A wheelchair-accessible trip to the Medical College of WI in Wauwatosa can run as high as $280. The MMP will make you aware of existing programs and work with you when no resource is available.
Transportation Call-in Services – We are a source of education for those who have recently stopped driving and do not know about our county’s numerous resources. Call 262-977-4441 to get to know your community’s resources.
Educate our Community
In 2019 in collaboration with the Coordinated Transportation Committee of Washington County, we surveyed the community to identify transportation needs.
- 324 Respondents do not drive
- 81% say they are prevented from doing chores or activities because they are unable to drive
- 78% feel dependent on others
- 44% do not have friends or family to drive them regularly
- 33% identified that they struggle to cross county lines
- 23% utilize the food pantry. Public transportation cannot accommodate these individuals because the quantity of food given exceeds the number of parcels allowed to keep travel safe.
Call to schedule a presentation of transportation options to your organization or living facility. 262-977-4441
The MMP continues to identify and rally to solve other medical and employment transportation needs that are unaffordable or do not exist at the times needed. Being educated about your struggles helps us to understand challenges better. Would you mind calling to get help so we can document community needs? Are you a business owner who would like to collaborate?
Please give us a call. 262-977-4441
O
Ozaukee County Express - Route 143
Ozaukee County
(414) 344-6711
ozaukeetransit.com/ozaukee-county-express/
ridemcts.com/routes-schedules/143
Areas Served
Commuter Service between Ozaukee and Milwaukee Counties
Hours of Service
Monday – Friday
5:53am-9:15am (Southbound only)
3:28pm -6:35pm (Northbound Only)
Fare Structure
mcardonline.ridemcts.com/MCTSWeb/pages/indiv/loginIV.jsf
ridemcts.com/fares-passes/ride-mcts-app
ridemcts.com/fares-passes#passes
Adult Premium
M•CARD Ride $2.50
Cash Ride $3.50
1-Day Pass $6
7-Day Pass $27
31-Day Pass $96
Reduced Fare Premium
Riders 65+ & ages 6-11 or with a qualifying disability
M•CARD Ride $1.60
Cash Ride $1.60
1-Day Pass $2
7-Day Pass $15
31-Day Pass $45
Ozaukee County Express is operated by Milwaukee County Transit Services (MCTS)
Ride MCTS App for Apple or Android- pay on phone
90-Minute Ticket $2
24-Hour Ticket $5
Service Route 143
ridemcts.com/accessibility/aira-app
Aira is a smartphone app that allows users who are blind or low vision to receive free, one-on-one assistance using the Milwaukee County Transit System.
Route 143 follows I-43 between Saukville and Milwaukee. Ozaukee County has free parking at three park-ride lots located at the Saukville Wal-Mart, the Grafton Commons, and County Highway C (Pioneer Road) near Cedarburg. Approximately 15 stops are located in Downtown Milwaukee along Kilbourn St. and Wisconsin Ave.
There are two trips into Milwaukee each weekday from the Saukville park-ride lot, and seven trips from the Grafton lot. Seven evening return trips leave Downtown Milwaukee each weekday. The Ozaukee County Express does not serve every shift time for all employers so please check the schedule for available times.
Ozaukee County Shared Ride Taxi
Ozaukee County
(262) 284-8294 TDD (262) 284-0199
Metro Line (262) 238-8294
https://www.ozaukeetransit.com/shared-ride-taxi/
Areas Served
Ozaukee County
Hours of Service
Monday – Friday 5:00 AM -11:30 PM
Saturday 8:30 AM – 10:00 PM
Sunday 8:00 am – 6:00 pm
Fare Structure – One Way
| Adult | Student | 60+ Seniors/disabled | |
| $3.25 | $3.00 | $2.75 | 1 Zone |
| $4.25 | $4.00 | $3.75 | 2 Zones |
| $5.75 | $5.00 | $4.50 | 3 Zones |
| $7.00 | $6.25 | $5.25 | 4 Zones |
One child (age 5 and under) rides FREE when accompanied by an adult. Any additional children ride at the student rate. Transfers to and from the Ozaukee Express are only $1. Prepaid punch cards available upon request.
See map of defined zones on website.
Zone A: Bordered by County Line Road on the South and Pioneer Road (Highway C) on the North
Zone B: Bordered by Pioneer Road (Highway C) on the South and Cedar Sauk Road on the North
Zone C: Bordered by Cedar Sauk Road on the South, Highway I on the West, and Dixie Road and Meadowlark Road on the North
Zone D: Bordered by Cedar Sauk Road on the South, the county line on the West, Highway I on the East, and River Park Road on the North
Zone E: Bordered by Dixie Road and Highway P on the South, the county line on the North, and Highway Kay-K on the West
Zone F: Bordered by River Park Road and Meadowlark Road on the South, the county line on the West and North, and Highway Kay-K on the East
Advance Notice Required
We strongly encourage 24-hour advanced notice for all rides to ensure taxi availability for your trip
Level of Service
Curb to Curb
Door to Door for disabled or elderly who require assistance, please mention when booking
Wheelchair Accessibility
Yes
P
Personalized Transportation Service
3049 Beechwood Industrial Court
Hubertus WI 53033
(262) 628-0189
Area Served
Southeastern Wisconsin
Hours of Service
Monday-Friday: 7am – 5pm
Fare Structure
Call for rates
Advance Notice Required
48 hours preferred
Level of Service
Door-thru-Door
Rider Eligibility
No assistance with stairs in and out of home if individual uses a wheelchair
Service Priorities
Medical transportation
Wheelchair Accessibility
Yes
R
Ride with Care
6650 W State St
Milwaukee, WI 53213
(414) 841-2221
Area Served
Southeastern Wisconsin
Hours of Service
Monday-Friday: 6am – 6pm
Fare Structure
Call for rates
Advance Notice Required
24 hours preferred
Level of Service
Door-to-Door
Rider Eligibility
any
Service Priorities
Medical transportation
Wheelchair Accessibility
Yes
Rides About Town
Email: info@ridesabouttown.com
(414) 305-9578
Areas Served
Washington, Ozaukee and Milwaukee counties
Hours of Service
Monday – Friday 6am – 4pm
Fare Structure
Call for Rates
Advance Notice Required
As much as possible
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Any
Wheelchair Accessibility
No, must be ambulatory and able to transfer independently
S
Safe Line Transportation
916 W Burleigh St
Milwaukee, WI 53206
(414) 236-5075
Area Served
Southeastern Wisconsin
Hours of Service
Monday-Friday: 5am – 4pm
Fare Structure
Call for rates
Advance Notice Required
24 hours
Level of Service
Door-thru-Door
Rider Eligibility
any
Service Priorities
Medical transportation
Wheelchair Accessibility
Yes
Sullivan-Prestige Ambulance
N5214 N HELENVILLE RD
HELENVILLE, WI 53137
(920) 220-1019
Areas Served
Southeast WI
Hours of Service
24/7
Fare Structure
Base rate +$2/mile
Advance Notice Required
24-hour notice is preferred
Level of Service
Door-through-Door
Rider Eligibility
any
Service Priorities
Medical
Wheelchair Accessibility
Yes
Superb Transportation
4262 N 89th St
Milwaukee, WI 53222
(262) 314-7170
Areas Served
Southeastern WI
Hours of Service
Monday – Saturday 6am – 6 pm
Fare Structure
Call for Rates
Advance Notice Required
48-hour notice is preferred
Level of Service
Door-to-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
no
Senior Express
7441 W Greenfield Ave
West Allis, WI 53214
(414) 454-8565
seniorexpresswi.com
Area Served
Southeastern Wisconsin
Hours of Service
Monday-Friday: 7am – 5pm
Fare Structure
Base rate + $2/mile
Advance Notice Required
48 hours
Level of Service
Door-to-Door
Rider Eligibility
any
Service Priorities
Medical transportation
Wheelchair Accessibility
Yes, Bariatric capable
Superb Transportation
4262 N 89th St
Milwaukee, WI 53222
(262) 314-7170
Areas Served
Southeastern WI
Hours of Service
Monday – Saturday 6am – 6 pm
Fare Structure
Call for Rates
Advance Notice Required
24-hour notice is preferred.
Level of Service
Door-through-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Yes
T
TCB Transportation
3412 N 24th St
Milwaukee, WI 53206
(414) 379-3896
Areas Served
Southeastern WI
Hours of Service
Monday – Friday 6am – 6 pm
Saturday as available
Fare Structure
Call for Rates
Advance Notice Required
24-hour notice is preferred.
Level of Service
Door-through-Door
Rider Eligibility
any
Service Priorities
Medical
Wheelchair Accessibility
Yes
Trans-Professionals
11431 N Port Washington Rd. Suite 103
Mequon, WI 53092
(262)834-9002
trans-professionals.com
Areas Served
Washington and Ozaukee Counties
Hours of Service
Office Hours 9am – 4pm
Monday – Friday 6am – 6 pm
Saturday 8am – 5pm
Fare Structure
Call for Rates
Eligibility
Disabled, Special Needs, Elderly served
Advance Notice Required
48-hour notice is preferred.
Level of Service
Door-through-Door
Will escort clients inside facilities if needed
Rider Eligibility
Will not lift clients, client may bring escort
Service Priorities
Medical
Transports in/out of the Greater Milwaukee area
Wheelchair Accessibility
Yes
Transtar Medical Transportation
PO Box 509
Campbellsport, WI 53010
(800) 972-8080
www.transtarmedical.com
Areas Served
Southeast Wisconsin
Hours of Service
Monday – Friday 6am – 6pm
Saturday 8am – 5pm
Fare Structure
Call for Rates
Eligibility
Disabled, Special Needs, Elderly served
Advance Notice Required
24-hour notice is preferred
Level of Service
Door-thru-Door
Will escort clients inside facilities if needed
Rider Eligibility
Will not negotiate more than 2 stairs for a client in a wheelchair
Service Priorities
Assisted, Special Needs
Transports in/out of the Greater Milwaukee area
Wheelchair Accessibility
Wheelchair–lift equipped vans
The Threshold, Inc.
Washington County
(262) 338-1188
thresholdinc.org
Areas Served
Washington County
Hours of Service
Monday through Friday, 6:30 am to 5:00 pm
Fare Structure
No fee is required
Advance Notice Required
24 hours
Level of Service
Fixed route, door-to-door
Rider Eligibility
Threshold clients only
Service Priorities
Threshold services only
Wheelchair Accessibility
Yes
Tootl Transport
11431 N Port Washington Rd. Suite 103
Mequon, WI 53092
(262)834-9002
ridetootl.com
Areas Served
Southeastern WI and beyond
Hours of Service
24hour /7days
Fare Structure
Call for Rates
Advance Notice Required
24-hour notice is preferred, may book ahead
Level of Service
Door-through-Door
Rider Eligibility
Any, specializing in physical or cognitive challenges
Service Priorities
Any
Wheelchair Accessibility
Yes
Transportation Connection
341 Luedtke Lane
Lomira, WI 53048
(920) 602-0161
www.transportationconnectioninc.com
Area Served
Washington County, Ozaukee County, Milwaukee County, Fond du Lac County, Sheboygan County
Hours of Service
Monday-Saturday: 6am – 6pm
Sunday: 8am – 5pm
Fare Structure
$26 pickup and first 5 miles, $3 per additional loaded mile
Talk with caseworker before arranging ride if on Medicaid
Advance Notice Required
Up to one month in advance, same day if available
Level of Service
Door-to-Door
Rider Eligibility
No heavy lifting, will provide minor assistance
Service Priorities
Medical
Wheelchair Accessibility
Yes
Truthwell Transit
4262 N 89th St
Milwaukee, WI 53222
(262) 314-7170
Areas Served
Southeastern WI
Hours of Service
Monday – Saturday 6am – 6 pm
Fare Structure
Call for Rates
Advance Notice Required
24-hour notice is preferred
Level of Service
Door-through-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
yes
U
Up & Go Transportation
8617 N SERVITE DR
Milwaukee, WI 53223
(262) 595-4620
Areas Served
Southeastern WI
Hours of Service
Monday – Saturday 5am – 8 pm
Fare Structure
Call for Rates
Advance Notice Required
24-hour notice is preferred
Level of Service
Door-through-Door
Rider Eligibility
Any
Service Priorities
Medical
Wheelchair Accessibility
Must be ambulatory and able to transfer
V
VA Travel
5000 W National Ave.
Milwaukee, WI 53295
First point of contact is your Social Worker
(414) 384-2000 Coordinator x 43432
Manager x 45174
Area Served
Washington
Hours of Service
Monday-Friday: 8 am – 4:30 pm
Fare Structure
Free
Advance Notice Required
Social worker arranges rides
Level of Service
Medical transportation
Rider Eligibility
Your Social Worker will help you determine if you qualify
Service Priorities
Rides to the VA for a scheduled appointment
Wheelchair Accessibility
Yes
VEYO
866-907-1493 Please call 711 for TTY services
dhs.wisconsin.gov/nemt/index.htm
wi.ridewithveyo.com
VEYO provides NEMT for most members enrolled in the following programs who do not have other ways of getting to their covered appointments. Who can get free rides to appointments?
- Wisconsin Medicaid (including IRIS)
- The BadgerCare Plus
- The BadgerCare Plus Express Enrollment for children and Pregnant Women
- Tuberculosis-Related Services-Only Benefit
- Family Planning Only Services
Area Served
Wisconsin
Hours of Service
VEYO schedules routine ride requests Monday through Friday from 7 am to 6 pm Urgent rides can be scheduled after these hours. Urgent rides can be scheduled 24 hours a day, seven days a week. wi.ridewithveyo.com
Advance Notice Required
at least two business days in advance, unless your trip is urgent
Service Priorities
Non-Emergency Medical Transportation
Veterans Services - Transportation
121 W Main St.
Port Washington, WI 53074
262-284-8326
Area Served
Ozaukee County Veterans
Hours of Service
Office 8-4:30pm
Service hours as needed
Fare Structure
$10 co-pay
Advance Notice Required
3-5 business days requested
Level of Service
Door to Door
Rider Eligibility
Ozaukee county resident Veteran
Service Priorities
Medical
Wheelchair Accessibility
Yes, and Ambulance
W
Washington County Commuter Express
Washington County
(888) 675-9223
https://www.washcowisco.gov/cms/One.aspx?portalId=16228038&pageId=17295448
Areas Served
Commuter Service between Washington and Milwaukee Counties
Hours of Service
Monday – Friday Multiple times and destinations. Schedules are located where ticket strips are sold and also on website: www.ridewcce.com
Fare Structure
$3.75 cash, exact change required
$32.50 for a discounted 10 ticket strip
$1.75 mid-day Run 13 for Seniors 65+, Medicare Cardholders, and persons with disabilities
Shared-Ride Taxi discounted fare of $1.00 to/from Park & Ride locations when using WCCE
Where to Board
Board at Park & Ride locations in West Bend (on Parkway Drive, next to Menards), Richfield (Endeavor Business Park, across from Pioneer Plaza) and Germantown (Lannon Rd & Hwy 41/45)
Purchase Tickets
Discount tickets may be purchased from Pick ‘n’ Save stores in Germantown and West Bend; Piggly Wiggly stores in Jackson, Kewaskum, Slinger and Richfield; Riteway Bus Service in Richfield and Goeman’s BP Rapid Mart in Hartford.
Areas of Service
Many Stops along Wisconsin Ave. downtown from 35th St. to Cass St.
Marquette University and M. U. High School
Clement Zablocki VA Medical Center
Milwaukee Regional Medical Center
Milwaukee County Research Park
Wheelchair Accessibility
Yes. Clients can request a ride on a wheelchair accessible Motor-coach by calling at least one day in advance and provide the Run Number needed.
Washington Ozaukee Transit Connection
Washington County
(262) 338-2908
Ozaukee County
(262) 284-8294
www.ozaukeetransit.com/washington-ozaukee-transit-connection/
www.washcowisco.gov/cms/One.aspx?portalId=16228038&pageId=17526047
Ozaukee County Shared Ride taxi is partnering with Washington County Shared Ride Taxi to provide non-stop taxi service between the two counties. The one-year pilot program is scheduled to begin on April 12, 2021. This is a door-to-door shared ride taxi service. Passengers will be able to travel from any address in Ozaukee County to any address in Washington County, and back again without needing to transfer at the county line. Both counties are able to provide specialized service to riders with mobility issues or disabilities on request.
How it works
Passengers will need to call ahead to reserve a ride, just like the current Shared Ride Taxi Service. Each trip is a one-way reservation. Call Ozaukee Shared Ride Taxi for trips from Ozaukee County and Washington Shared Ride Taxi for trips from Washington County. While in transit, drivers and dispatchers will be communicating to make sure you get where you need to go.
Fares
There is a $5.75 surcharge for ride that cross the county line.
Washington County
| In County Mileage | In County Adult | X County Adult | In County Student | X County Student | In County Seniors/Disabled | X County Seniors/Disabled |
| 5.0 Miles or Less | $4.25 | $10.00 | $3.25 | $9.00 | $2.50 | $8.25 |
| 5.1-10 Miles | $5.75 | $11.50 | $4.75 | $10.50 | $3.50 | $9.25 |
| 10.1-15 Miles | $7.00 | $12.75 | $6.00 | $11.75 | $4.25 | $10.00 |
| 15.1-20 Miles | $8.00 | $13.75 | $7.00 | $12.75 | $5.00 | $10.75 |
| Over 20 Miles | $9.00 | $14.75 | $8.00 | $13.75 | $5.75 | $11.50 |
Ozaukee County
| In County Zones | In County Adult | X County Adult | In County Student | X County Student | In County Seniors/Disabled | X County Seniors/Disabled |
| Within 1 Zone | $3.25 | $9.00 | $3.00 | $8.75 | $2.75 | $8.50 |
| Within 2 Zones | $4.25 | $10.00 | $4.00 | $9.75 | $3.75 | $9.50 |
| Within 3 Zones | $5.75 | $11.50 | $5.00 | $10.75 | $4.50 | $10.25 |
| Within 4 Zones | $7.00 | $12.75 | $6.25 | $12.00 | $5.75 | $11.50 |
Washington County Shared Ride Taxi Service
Washington County
(888) 285-8294 (262) 338-2908
https://www.washcowisco.gov/departments/highway_department/transit_services/shared_ride_taxi
Areas Served
Washington County and northern portion of Menomonee Falls
Hours of Service
Monday – Saturday 5am – 10pm
Sunday 8am – 4pm
Fare Structure – One Way
| Adult | Student | Age 60+ Person with disabilities | |
| $4.25 | $3.25 | $2.50 | Under 5 miles |
| $5.75 | $4.75 | $3.50 | 5.1-10 miles |
| $7.00 | $6.00 | $4.25 | 10.1-15 miles |
| $8.00 | $7.00 | $5.00 | 15.1-20 miles |
| $9.00 | $8.00 | $5.75 | Over 20 miles |
Under 5 years free
$2 for Rides to/from Aurora Medical Center Hartford, Aurora clinics in Hartford, Slinger, the Aurora Cancer Center in Germantown and Adult Day Services – Tamarack Adult Day Service in Hartford and Froedtert, West Bend Hospital Campus. Rides to/from the Albrecht Free Clinic from Hartford or Slinger are free. The Medical Center Foundation of Hartford and Froedtert Health subsidize the fare’s cost.
Advance Notice Required
Notice must be given when making a reservation if the passenger is in a wheelchair or requires special door to door assistance. A one-day advance reservation is requested for specialized service.
Purchase Discount Cards from Drivers:
$20 Punch Card (Value $25)
Level of Service
Curb to Curb
Door to Door for disabled or elderly who require assistance, please mention when booking
Wheelchair Accessibility
Yes
City of West Bend Taxi Service
3020 E Progress Dr.
West Bend, WI
(262) 334-3096
ci.west-bend.wi.us/community/taxi_service/index.php
Areas Served
City limits of West Bend; 2-mile maximum outside city limits.
Hours of Service
Monday through Saturday – 6 am to 10 pm
Sunday – 8 am to 4 pm
Fare Structure
$4.50 one way for adults
$3.50 one way Children (under 4 free)
$3.50 one way for seniors (65+) and disabled
Advanced Notice Required
Level of Service
Curb-to-Curb
Door-to-door if requested
Rider Eligibility
None
Service Priorities
All
Wheelchair Accessibility
Yes
Other Services
Rental Wheelchair Vans in Wisconsin
Mobility Works -Rent a handicap accessible van for a day or for weeks at a time. Locations in Waukesha, Green Bay and Sun Prairie
Call (877) 275-4915 to reserve a van.
mobilityworks.com/wheelchair-vans-for-rent/
A&J Mobility offers a fleet of wheelchair accessible vans available for rental. Whether you need a wheelchair accessible van for a weekend or a month, we can provide:
- Minivans with lowered floors, power doors, and power ramps
- Hand controls and steering knobs upon request
- Convenient delivery and pickup service available – please call.
Call (920) 775-4538 to reserve a van.
aandjmobility.com/wheelchair-van-rentals
Wisconsin Driver License & ID Renewals
P.O Box 7983 Madison, WI 53707
(608) 264-7447
wisconsindot.gov/Pages/home.aspx
A Wisconsin driver license or identification card can serve as proof of identity and voting. Renewed cards can be obtained at any DMV service Center.
Equus, Workforce Solutions
2200 Green Tree Road
West Bend, WI 53090
262-346-4903
Open Mon, Wed & Fri
dcf.wisconsin.gov/w2/parents/locator
dcf.wisconsin.gov/files/publications/pdf/11890.pdf
Disabled Parking Identification Permits
P.O. Box 7306 Madison, WI 53707
608-266-3041
wisconsindot.gov/pages/dmv/vehicles/dsbld-prkg/default.aspx
Any person certified by an authorized health care specialist as having a permanent disability is eligible for the Disabled Parking Identification (DIS ID) Permit.
Persons with a permanent disability will receive a blue DIS ID permit that must be renewed and recertified by an authorized health care specialist every four years. Individuals with a temporary disability will receive a red DIS ID permit that is valid up to six months and may apply for another permit if it is needed longer.
Educational Information
rides4washingtoncounty.com/resources/
Older adults can educate themselves about how aging can affect driving and what they may do to continue their safe driving career.
AARP Education for Older Drivers
Skills, Resources & Tips, Seminars and Driving Assessment
https://www.aarp.org/auto/driver-safety/
ChORUS-Clearinghouse for Older Road User Safety
https://www.roadsafeseniors.org/
NHTSA-National Highway Traffic Safety Administration
https://www.nhtsa.gov/road-safety/older-drivers
https://www.rides4washingtoncounty.com/resources/
Courses
AAA Roadwise Driver (877) 476-1254 Maintain Your Independence
http://wisconsin.aaadriverprogram.com/?LGR=d851ef3f-7c39-e611-9721-00155d007909#
AARP Smart Driver course (800) 350-7025
https://www.aarpdriversafety.org/
Other Information
GoGoGrandparent – Order rides, grocery delivery, pharmacy delivery, meals, home chores and more by calling our convenient phone number.
Our GoGoGuardian technology dramatically improves the reliability and usability of Uber, DoorDash, Instacart & others for older adults that want to live independently in their home for as long as possible.
Call our Front Desk for vetted, background checked and screened vendors to help with home chores and maintenance like lawn care, home cleaning, clearing out gutters, fixing light bulbs, clearing snow from driveways and more.
CALL 1 (855) 464-6872 and wait to hear: “Thanks for calling GoGoGrandparent”
PRESS 1 to immediately request a Lyft or Uber to your home.
PRESS 2 to request a Lyft or Uber to where we dropped you off last.
PRESS 3, 4 or 5 to request a Lyft or Uber to a custom pick up location (once you’re registered please give us a call to set these up).
PRESS 6 to request a Lyft or Uber with an operator.
PRESS 7 to request meals delivered from local restaurants
PRESS 8 to request groceries delivered from local supermarkets
PRESS 0 to speak with an operator about scheduling requests in advance or anything else.
LONG DISTANCE TRANSPORTATION OPTIONS
Angel Wings for Veterans – Removing the Barrier to Medical Care for Veterans and Their Families with Long-Distance Transportation.
angelwingsforveterans.org/services
Mercy Medical Angels – Removing the Barrier to Medical Care with Free Long-Distance Medical Transportation Services
mercymedical.org/Impact-repots
Tootl
(262) 834-9002
ridetootl.com
CEMS
(262) 364-4850
facebook.com/cemsambulette/
NMotion Medical Transportation
(608) 473-1477
nmotionmt.com/